I wrote a negative review on the wrong product saying I only received 9 of the 13 screws for assembling the roll cage. I found the missing screws installed in the end of two of the pieces. I was able to get the cage assembled and so far the heater works well.
I bought this product to keep my dog warm during the winter while at work. Started using it in November and broke down in February. Tried to get it running for the new winter. No response from company even though they list it with a one year warranty.
We love this heater. We wish we would have ordered directly from company as they had the right stand for it but ordered another heater and stand for another home. The customer service is exceptional and heater is great for a cooler night.